GymHugz Reviews
GymHugz Customer Reviews (4)
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About Gymhugz.com Popular Products and Services?
Gymhugz.com offers a wide range of products and services. The Best Selling category includes popular items such as the EarHugz® Washpouch and Black Striped Sports Sock. The website also features a variety of collections including the Camo Collection, Christmas, Compression Gym Socks, EarHugz Basics, EarSnugz™, and more. One of the standout products is the GymHugz Sweat proof Headphone Cover, which is machine washable, sweat-wicking, and features a cut-out hole for the jack lead. It's important to note that products are rarely restocked, so once they're gone, they're gone. This is just a snapshot of the popular products and services available on Gymhugz.com. For a more comprehensive look, it's best to visit the website directly.
Gymhugz.com Return Policy?
At Gymhugz.com, the Return Policy states that customers can request a refund from the moment they order their products, until 14 days after receiving their parcel. If the products have been shipped, customers will need to return the products before the refund can be processed. All items are to be returned within 14 days, starting from the day the refund is requested. The refund payments will be processed and returned within 7 days from the company receiving the goods. Products returned should be in their original packaging with the tags attached. The company cannot accept the returns of products that have been used. The costs of the return shipping are the responsibility of the buyer.
As for the Shipping Policy, the cost of shipping varies depending on the country. All express shipping is handled through DHL Express. For UK orders, standard service usually delivers within 3-5 business days and express shipping takes 1 business day. For European customers, standard service takes between 4-10 business days and express shipping takes 1-3 business days. For customers in the U.S.A and Canada, standard service takes between 4-10 business days and express shipping takes 1-3 business days. For the rest of the world, standard service takes between 4-11 business days and express shipping takes 1-3 business days. Customers living outside the U.K. will be liable for all import duties, customs, and taxes. These will be due at the point of, or after delivery. The cost of shipping is non-refundable.
Can I pay with credit card on Gymhugz.com?
Yes, credit/debit card payments are accepted on Gymhugz.com. If a refund is requested, it may take 2-3 business days to appear on the bank statement after the package arrives and the request is processed.
How can I contact GymHugz customer service?
To get in touch with GymHugz customer service, an email can be sent to hello@earhugz.com. It's recommended to include the order number and reason for contact in the email. This information is found on the GymHugz official website. For any questions about their sweatproof headphone covers, the team can be contacted through the same email. Please note that all items for return or exchange must be unused/unworn and in its original packaging. If unsure whether an item qualifies for a refund/exchange, it's advised to contact them prior to returning the package.